A 2-Day Seminar: ENHANCING CUSTOMER EXPERIENCE by Shahrukh Moghal, 22-23 August 2019 @ IMM, PJ51A, SELANGOR

Greetings from Institute of Marketing Malaysia!

The Institute of Marketing Malaysia (IMM) is pleased to present a TWO-Day Seminar: ENHANCING CUSTOMER EXPERIENCE… towards building Customer-Centric Culture by Shahrukh Moghal per details below:

Date : 22 & 23 August 2019 (Thursday & Friday)
Time : 9:00 am to 5:00 pm
Address : Block C-3A, Sunway PJ 51A, Jalan SS9A/19, 47300 Petaling Jaya, Selangor.

Shahrukh Moghal has over 15 years of experience in service and sales training. He conducts a host of customer centric training programs that are required in the marketing mix of most organisations.

The future belongs to the best service! Your effectiveness at most of the things you do – whether its closing deals, problem-solving or simply managing everyday differences in client needs – is powerfully influenced by how well you understand their mindset and show your empathy.

This intensive seminar is designed to help deal with people, particularly well suited to the needs of business owners, executives, senior managers, salespeople, legal and other professionals, marketing managers and anyone who needs to effectively enhance their service skillsby cultivating a customer-centric mindset and value.

Sign-up Now! take the opportunity to register for this seminar brought to you at a Special fee by IMM!

Seminar Fee (per person for TWO days):

  1. EARLY BIRD RM800 per participant (register and pay by/before 15 August 2019)
  2. IMM Members – RM900
  3. Non-IMM Members – RM1,000
  4. Group of 5 & above – 10% Discount

We are pleased to attach the Brochure with Registration form for your kind attention. Please fax your completed form with payment advice to IMM at 03- 7876 3726 OR email to imm.malaysia@gmail.com or you may also click on the link to fill out the google form.

Should you have any query or need further information please do not hesitate to contact Institute of Marketing Malaysia at 03-7874 6726 / 7874 3089 or email to imm.malaysia@gmail.com.

Download Full Brochure

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